CHIGAMIK Community Healthcare Centre

/objective

Creating a modern, inclusive, bilingual, and accessible website for a community health organization.

CHIGAMIK Community Healthcare Centre, a vital primary healthcare organization serving the North Simcoe Muskoka community, sought to replace their outdated website. They required a new website that could support their evolving technological needs, accommodate changing client requirements, and align with their inclusive approach. The objectives included developing a bilingual (English and French) website, ensuring AODA/WCAG 2.0 Level AA compliance, integrating third-party registration and donation software, and incorporating blog functionality and newsletter sign-up options.

/solution

We collaborated closely with the client team to deliver an impactful solution that addressed their objectives. A new multipage website was developed, designed to visually integrate the Indigenous, Métis, Francophone, and English communities, providing an inclusive and immersive client experience. The website incorporated essential functionalities, including third-party registration, donation software, blog integration, and newsletter sign-up options. The website was designed and built to meet AODA/WCAG 2.0 Level AA accessibility standards, ensuring equal access to information and services for all users. The technical implementation focused on creating an intuitive, accessible, and easy-to-navigate platform, optimizing the user experience.

Results

Since the website’s launch in early March 2023, there has been a notable 12% increase in users visiting the website for information, direction, and program/service registration. The enhanced design, functionality, and accessibility played a pivotal role in driving user engagement. The new website experienced a 15% increase in page views, indicating that visitors were more engaged, exploring various sections of the site.

CHIGAMIK Community Healthcare Centre